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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Esparza Loera

February 26, 2026

5  out of  5
rating by Alan Esparza Loera
"Doug is the best!"
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Mattic Meuse

February 26, 2026

5  out of  5
rating by Mattic Meuse
"Dave Lauxman is awesome. He helped me save money on my insurance!"
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win truong

February 24, 2026

5  out of  5
rating by win truong
"David 👍 good guy and good work, quick phone call save me some money"
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Kassidy Thomas

February 24, 2026

5  out of  5
rating by Kassidy Thomas
"Taylor was super friendly and kind and explained my bill without making me feel less than! Highly recommend!"
We responded:
"We are super-psyched that Taylor was able to provide such outstanding customer service! Thank you, Kassidy!"
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Dane Swearengin

February 23, 2026

5  out of  5
rating by Dane Swearengin
"Doug M really helped me out. Very knowledgeable, very friendly, overall a pleasant experience. Talking w/Doug was even more confirmation that I made the right move by switching over to State Farm!"
We responded:
"Dane! This is an amazing review that you gave Doug, our Agency and State Farm! Getting your Life Insurance and Auto Insurance taken care of while understanding your options and making an educated decision is what we strive for with all our customer interactions! Congrats!"
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Taylor Podunovich

February 22, 2026

5  out of  5
rating by Taylor Podunovich
"Taylor has been a pleasure to work with, and I would highly recommend her!"
We responded:
"Thank you for working with Taylor, Taylor! We recommend inviting another Taylor to this party!"
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vinu preetham bandi

February 19, 2026

5  out of  5
rating by vinu preetham bandi
"Hi Dave thank you helping me getting car insurance"
We responded:
"It's so important to pick the right motorcycle coverage and we are happy you chose to work with us on this!"
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Mecah Hernandez

February 12, 2026

5  out of  5
rating by Mecah Hernandez
"Dave was a wonderful agent and offer a great life insurance policy."
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Farid Kumar Reddy

February 9, 2026

5  out of  5
rating by Farid Kumar Reddy
"I am very thankful to David he is the one who provided me the insurance for my car and have a great experience."
We responded:
"Thank you, Thank you, Thank you, Farid! Auto insurance is important to protect your legal responsibility and your asset. And we are excited you chose us to work with on this!"
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Kanton Vandegrift

February 4, 2026

5  out of  5
rating by Kanton Vandegrift
"Good agency, Dave is a very easy connective agent who was able to make the process of getting insurance smooth and easy while providing good conversation. Props to Dave"
We responded:
"Smooth and easy with good conversation! This is what we live for! Props to you as well, Kanton, my good sir."
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Jon

February 4, 2026

5  out of  5
rating by Jon
"Thanks Dave, had a smooth process transfering service!"
We responded:
"Getting your service over to Russ Herman State Farm was a great decision and we are glad to hear it went smoothly!"
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Janell Johnson

January 23, 2026

5  out of  5
rating by Janell Johnson
"1/2026 - Wanted to edit my review. It's been a year with Russ Herman State Farm. We've had some vehicle changes and added our teen driver. I had some questions over the billing for this month. Called the office line and Taylor answered. She was quick to pull up my account and research what was going on. Knowing she needed to consult with colleagues, she told me she'd call me back. Within an hour she called! She had half the answers so I told her it wasn't a rush, she could email, call or text later, she texted with all the answers within the hour again! Taylor was so kind, quick and helpful! I really appreciate her work and all the team members at Russ Herman State Farm! Still 5 stars! You guys are great! Thank you! 12/2024 - Like many people I assume, I hadn't bothered to check insurance prices in far too long. I was finally ready to see if my current policies at another company where competitive. Doug Mumma at Russ Herman State Farm worked on quotes for our auto, home, motorcycle and a few other personal items. Overall apples to apples, he has been able to save me over $3000 per year!!! Don't put off getting that quote. It doesn't take long, and Doug makes the process painless! I'm so thankful to have made the switch. Thank you Doug and State Farm!"
We responded:
"Janell! We are thrilled that you decided to shop your coverages and that you were willing to spend a few quality minutes with our guy, Doug. Boy, was it worth it! Those savings are off the charts!!!! Way to go State Farm and way to go, Doug! You have protection for your auto, home, motorcycle and a personal items, and now you are paying much less than before to have that peace of mind. Congrats!"
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CoLoRs

January 23, 2026

5  out of  5
rating by CoLoRs
"David is an awesome dude man, 10/10 customer service 👍"
We responded:
"He is an awesome dude! And so are you, for working with him on your auto insurance!"
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Alex Ivlev

January 20, 2026

5  out of  5
rating by Alex Ivlev
"Got my life insurance policy set up with a lot of help from Doug. He explained all the numbers and options to me in great detail and helped me choose the best options for my personal situation. Very friendly, professional and pleasant to work with!"
We responded:
"Alex! Thank you for choosing to take the time to understand your options and make a wise choice for your future with your life insurance. Doug is so good at helping our customers determine the best fit and executing a plan!"
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Henry Peguero

January 19, 2026

5  out of  5
rating by Henry Peguero
"David Lauxman is the man he helped out a lot made the process super easy highly recommended!"
We responded:
"Henry, we appreciate your kind words, and we are happy it was an easy process!"
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Jose

January 16, 2026

5  out of  5
rating by Jose
"talk to dave for the best quota fast easy and very friendly"
We responded:
"Jose, we agree! Dave will quote 'em and quote 'em fast while being friendly!"
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Astral Cowpoke

January 15, 2026

5  out of  5
rating by Astral Cowpoke
"Dave went above and beyond and got me handled I’m one happy camper!"
We responded:
"One happy camper is our favorite kind of camper! Way to go, Dave. Now I want s'more happy campers!"
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Eddie Metelitsa

January 14, 2026

5  out of  5
rating by Eddie Metelitsa
"Dave was very helpful and quick with getting me set up with a quote and policy 5/5."
We responded:
"Thank you Eddie! Quick and all set up is a great combination!"
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Jaden Grubb

January 14, 2026

5  out of  5
rating by Jaden Grubb
"I have used Russ Herman Statefarm for about a year now, and I actually look forward to speaking with my insurance agents. They’re always so helpful and willing to work with my needs! I’ve referred quite a few friends to state-farm not only for the low-cost, but also for the friendliness. When they first get connected with you, they like to get to know you personally. Which is unlike any other place I’ve used previously."
We responded:
"Wow!!! What a wonderful review you left for us, Jaden! We are thrilled to work with you! Thank you for everything!"
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Michael McKay

January 14, 2026

5  out of  5
rating by Michael McKay
"I got to talk to Dave today, and he was the nicest person I've meet he really help me with my car insurance, and helped me saved money, and I hope everyone can give a Dave a call."
We responded:
"Michael, Michael, Michael! We think you are the nicest person, so Dave will have to be second nicest! Glad you were able to get your car insurance set up and save money!"
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Aayush Bohara

January 13, 2026

5  out of  5
rating by Aayush Bohara
"David I really appreciate you . You have save a lot of money . It is fruitful for me"
We responded:
"Saving money certainly is fruitful! We appreciate you as well!"
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Addison Dre

January 13, 2026

5  out of  5
rating by Addison Dre
"had a great experience with David L, he offered me the most competitive prices i could find, had a great professional and social attitude that was easy to talk to"
We responded:
"Professional advice sure makes understanding your options easier! Excited you were able to get competitive pricing as well on your motorcycle and vehicle insurance!"
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Dara Mentzer

January 9, 2026

5  out of  5
rating by Dara Mentzer
"David was very helpful getting me a good quote at an excellent price!"
We responded:
"Good quote at an excellent price! Way to go, David. And thank you, Dara!"
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spycow77

January 8, 2026

5  out of  5
rating by spycow77
"Great service! Got me a good deal and stayed open late so I could get everything finalized."
We responded:
"We are happy to stay open late when necessary to get you great coverage on property or your cars or anything else you need!"
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adam deiter

January 5, 2026

5  out of  5
rating by adam deiter
"Russ was more than helpful. He was friendly and polite."
We responded:
"Thank you, Adam! Friendly and polite are wonderful compliments. Glad we could help!"