State Farm® Insurance Agent Russ Herman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sariyah louis
April 9, 2026
"Ky was super helpful and persistent with fininding a good deal for my auto insurance. He educated me on the process of my quote, was patient and kind!"
Christian Alarcon
April 9, 2026
"Nice and personable people to work with. Shopped around for a good insurance and they gave me a competitive rate. I got quite a lot of help from Ky Herman. Available through phone/email/text. Glad to work with them!"
dj keller
April 8, 2026
"Dave made the process simple and fast. He explained my options clearly and helped me find a policy that fit my budget. I had a lot of questions and he answered each one without rushing me. Everything was handled the same day. I left with better coverage and a lower price than I expected. If you need insurance, ask for Dave."
"Hey Mr. DJ, we can't thank you enough for such a wonderful review! Getting this kind of feedback is so encouraging to Dave and our team to keep working hard every day to help great people like you!"
LoEsther Claybourne
April 8, 2026
"KY was an awesome help to me saved me like 55 dollars from the other insurance company I had I'm so grateful Aman thank you"
"Excited you were able to save so much money working with Ky for your vehicle and renter's insurance! Cheers!"
Naresh Yalagandula
April 6, 2026
"Thank you “DAVE” explained everything about the insurance policy clearly and made it easy for me to understand how it works. He helped me get the best quote with the best discount rate I’ve ever had. Highly recommended!"
"Covering all your needs and wants and looking for any potential discounts is such an important conversation. Motorcycle coverage with Russ Herman State Farm; I like the sound of that. Thank you, Naresh!"
khasim sharif mohammad
April 3, 2026
"Dave is really great to work with! He is very professional, knowledgeable, and always makes sure everything is handled smoothly. He takes the time to explain things clearly and is very responsive whenever you have questions. Overall, a very positive experience—I highly recommend Dave."
"Thank you so much for the kind words regarding your experience with Dave at our agency! Customers like you make our job so fulfilling and enjoyable!"
Catharine schoonover
April 1, 2026
"Ky was very helpful to me in saving a lot of money on my homeowners and auto policies."
"Thank you, Catharine! We are so happy that you had a great experience with Ky and were able to save money on your homeowners and auto property policies!"
Kwame Boateng
March 30, 2026
"Dave was very good with his work. I am new to this and he took all the time to explain and got me on the best plan available"
"Excited for your experience and happy you were able to understand what your motorcycle coverage does for you. Thank you, Kwame!"
Koushik Kandi
March 24, 2026
"Dave, the dude was super cool and he almost save 50$ every month . Must visit place to get some good deals on the insurance"
"Dave is the dude and you are super cool for mentioning that he is super cool. Excitement is in the air with you saving $50 per month to switch! And these are not introductory rates, my friend!"
Endigra
March 23, 2026
"David was very helpful and knowledgeable."
"Helpful and knowledgeable are a dream couple, when they pair up everyone is benefitted by their presence; and they look so good together!"
HEMANTH KUMAR BANDARA
March 23, 2026
"Dave assisted me with accurate info regarding policies, Reaaly appreciated his help !!"
"We are happy that Dave got your squared away setting up your policies!"
Ron Litwiller
March 18, 2026
"Hey Russ, Just wanted you to know that I have very much appreciated Talor Kidd's assistance from several recent interactions. She is friendly and very helpful. I really appreciated her attitude and her eagerness to help. You are fortunate to have folks like her in your office. Ron L"
"Thank you, Ron! We agree that Taylor is so easy to work with and makes every interaction a positive one! We are fortunate to have customers like you!"
Ayonna Wright-Crow
March 17, 2026
"Dave was SUCH an amazing person who saved me so much money! From when I first walked in, he greeted me, had so nice manners and took his time to explain to my understanding. THANK YOU Dave! Thank you to State Farm!!"
"And thank you, Ayonna, for walking into our office in the first place and taking time out of your busy schedule to get things in order. We appreciate you!"
Simon Mcclure
March 16, 2026
"So I had accidentally put my odometer reading where it said to put how many annual miles I think I’ll be driving and I didn’t even know it and paid for it. State Farm called me and told me that I was paying more than I should be and why I was and they immediately fixed it when I had time to talk to them. I’m so glad they called me and noticed that because I definitely didn’t know I did that. So thank you State Farm."
"Simon! Thank you for taking time to investigate this with David form our team! We are excited to give you better coverage and make it less expensive than you originally thought it would be!"
Andrew
March 16, 2026
"Dave saved me a lot on car insurance!"
"Saving money is a big deal! Car insurance is pretty similar at most providers, but customer service and having a local agency that works for you for even less money is rare! Go Dave and Go State Farm!"
Jeremy Sutter
March 13, 2026
"These guys are the best! Very understanding and will help you out. Best insurance out there."
"No, Jeremy, you're the best! But actually, maybe we are tied for first. Congrats on the tie. We (not everybody) get a trophy!"
Jacob R
March 11, 2026
"Been with them for a year now! Doug is great! Ask for him!"
"Thank you, Jacob! Excited you gave us a call. We are happy to help provide protection with your auto insurance. "
Mahir Mahmud
March 6, 2026
"Smooth, friendly and offered me a good deal. Doug is an excellent guy!"
"Good deals with good service = winning combination! This is the 2nd google review you've given our office and 2 years apart! The hits keep coming!"
bradley becker
March 6, 2026
"Give Dav a raise he was a big beautiful man and help me very goodly"
"Haha! Thank you, Bradley! We are happy he was able to help you so effectively!"
Greg S
March 4, 2026
"I left GEICO for State Farm Ins 6 months ago. Why? State Farm David and Doug treat you like humans not numbers. I just got off the phone with Doug. Doug called me, "Doug called me!" to talk about upcoming premium changes. An insurance company called me to discuss upcoming changes! 18 yrs with GEICO never one call like that. Never!! Oh and my premium dropped because of Safe & Save program. I have 3 vehicles and home insurance with State Farm. I had 2 vehicles and no home insurance with GEICO and I was literally paying twice the amount I'm paying now. TWICE? No this is not a paid endorsement. It's an honest endorsement of great business with great people."
"Greg! We get a lot of 5-star Google Reviews but this is one of the best one's we've ever received! Thank you so much for going into detail to help others know the great experience you've had working with our agency! "
darren beck
March 4, 2026
"Called to update my address, then with some great help modified my existing policy to have better coverage for me and my family. Very pleased with how I was treated and all my questions got answered."
"Darren! We are so happy that you took the time to update your info and also better protect those that matter to you! As you no understand, life insurance has the potential to positively impact generations of your family tree!"
Beau Rollins
March 4, 2026
"Never had a more positive experience shopping for insurance, Dave with State Farm was clear, concise, and no nonsense while saving me a ton of money. If you're on the fence about insurance, you would be doing yourself a disservice by not giving them a call."
"Wow, Beau! This is BEAUtiful of you to say about Dave and our agency! Saving money and understanding what you're paying for are two of our specialties! Thank you!"
Ainslee Kidd
March 4, 2026
"Taylor at State Farm was very helpful and answered my question quickly and clearly. She was friendly and professional. Great customer service!"
"Thank you, Ainslee! We are happy that you are having such a good experience working with Taylor!"
Riki
March 3, 2026
"I called to find it more about State Farm’s Insurance and spoke with Taylor Kidd. She was so nice and way to talk to. Thank you so much Taylor. I look forward to doing business with State Farm😊"
"Riki! We are super-psyched about your amazing experience working with Taylor! Getting your vehicle insurance and renter's insurance with someone who knows you and cares about you is a great choice!"
Matt Wolf
March 2, 2026
"Russ uncovered every savings he could find without compromising my coverage."
"Thank you, Matt! I'm happy that our team was able to give you more value for what you're spending on insurance!"